Deescalation & Intervention: Policies, Protocols & Practices

This CalibrePLUS program is 3-hours and delivered live-online via Webex©.

A Calibre Press In-Person program is also available, for more information please click on the Course Overview below or visit Deescalation, Intervention & Force Mitigation.

This course is also available On-Demand for an Agency to Rent for 30-Days.

For information please click the information box under the course list or contact [email protected]
  • Dec 09, 2021
Live Online Register
  • Feb 03, 2022
Live Online Register
  • Mar 24, 2022
Live Online Register

“Training was excellent and hit on some good points such as utilizing time and distance when they are on your side.”   Lt. Encinias – Las Vegas Police Department

“Great content, insightful and interactive training. Training in high stress situations can help you recognize what actions are actually needed in the moment.”
Officer McKenzie – Columbus State Police Department

“I’ve attended Calibre Press training in the past and the online course was just as good. Quality Instructors, the training is updated and Calibre keeps up with the changes in law enforcement.”   Officer Hudgins – Albany Police Department


  • Dec 09, 2021
Live Online Register
  • Feb 03, 2022
Live Online Register
  • Mar 24, 2022
Live Online Register



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Course Description

In a time when an increasing number of people seem prone to emotional eruption and resistant to demonstrate even the most basic levels of cooperation with law enforcement, an officer’s ability to successfully preempt escalation and when necessary, emotionally deescalate an intensifying situation is absolutely critical. This is a complex task requiring specialized training and a well-developed ability to understand human nature, identify and interpret the source of intense emotions and implement strategies that effectively allow officers to demonstrate unwavering professionalism, even in the face of extreme provocation. This course will provide that.

Based on scientifically-rooted, research-supported knowledge of psychology and human behavior, the core goal of this course is simple yet profound: To develop and strengthen officers’ abilities to mitigate the need for force by employing skilled communication strategies in combination with an acutely interpretative approach to effectively “reading” people and revealing their needs, sensitivities and motives. Once aware of that information, officers are dramatically better prepared to calm, deflect and defuse emotions that if poorly handled, can have explosive results. This course will help officers effectively “lower the temperature” of potentially incendiary encounters and better assist in avoiding legitimately avoidable uses of force.

This course is offered on CalibrePLUS as a 3-hour interactive, live-online platform as well as a full day In-Person Seminar titled, Deescalation, Intervention & Force Mitigation Opportunities. Click on the “Download Course Overview” above for a detailed breakdown of each course.

Both of these programs utilize current events and a wide array of the latest videos to bring reality into the course, students will quickly grasp the necessary concepts of interaction that will allow them to immediately utilize the skills taught in the class during their next street encounters.

Topics included in this 3-hour interactive class include but aren’t limited to:

  • An explanation of why deescalation is not a phrase, word or tactic, but a goal
  • Why developing a culture of intervention to thwart unprofessional behavior is crucial
  • The emotional component of behavior
  • The six “keys” for successful deescalation
  • Cultural intervention strategies & expectations
  • The interaction stages
  • Human behavior truths
  • Detecting deception
  • Verbal & non-verbal cues
  • The significance of treating people as having inherent worth
  • Recognizing pre-assault indicators
  • The constant focus on the professional goal